At https://passport-translation-services-uk.rapidvoice.net, also known as passport-translation-services-uk (‘the Company’ or ‘we’), your privacy and data security are of utmost importance. This Privacy Policy provides a comprehensive overview of how we handle personal data in adherence with various privacy laws globally, including but not limited to Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy is designed to guide you on the collection, storage, access, and processing of your personal information when engaging with our website, applications, services, and products. Please note that this privacy policy does not extend to external third-party platforms, applications, products, or services that may be accessed via links on our platform; each of these entities will have its own privacy policies.
Our interactions with you, as a user of our applications and services, visitor to our websites linked to this Privacy Statement, or recipient of communications from us (such as newsletters, emails, calls, or texts/SMS), are governed by this policy. We collect various types of Personal Data in order to provide and improve our services, including but not limited to:
- Account Information: To manage your account and provide personalized services.
- Payment Information: To process transactions securely.
- Financial Information: For billing purposes and to understand usage patterns.
- Purchase Information: To fulfill orders and deliver products or services.
- Mobile Device Identifiers: To enhance user experience and offer tailored services.
- Location Data: To provide location-based services where applicable.
- Feedback: To improve our offerings based on your input.
- Social Media Information: For engaging with users on social platforms and analyzing trends.
- Product Information: To manage warranties, recalls, and support.
We collect this data through various means, including user input, interactions with our services, and the use of automated technologies like cookies. Furthermore, we may receive Personal Data from third parties, which will be processed in accordance with their respective privacy policies.
Our website uses cookies to ensure the best possible user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each serving a specific role in enhancing your experience. Users have control over non-essential cookies and can manage their preferences through our Cookie Manager.
We retain Personal Data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the purpose has been fulfilled or the retention period mandated by law has expired, we delete or anonymize the data in a secure manner.
To protect your Personal Data against unauthorized access and use, we implement organizational safeguards and security measures throughout our operations. This includes encrypted communication and partnering with secure third-party processors to ensure the integrity of your data.
We recognize the importance of protecting children’s privacy. Therefore, we do not knowingly collect Personal Data from individuals under 18 years of age without obtaining verifiable parental consent.
You have a range of rights under this policy, which may include accessing, rectifying, deleting, restricting the processing of, or transferring your Personal Data. You also have the right to object to certain types of processing, non-discrimination, and the ability to file appeals/complaints regarding privacy matters. Additionally, you can withdraw your consent at any time by contacting our privacy team.
We reserve the right to update this Privacy Policy from time to time to reflect changes in our data handling practices or as required by law. Any changes will be posted on our website for your review.
For inquiries, unsubscribe requests, or to exercise your rights related to your Personal Data, please contact our privacy team at [email protected] or via written correspondence to the address provided on our website. Your trust is important to us, and we are committed to addressing any concerns you may have regarding your privacy and data security.